G.A.P.  Genuine Assurance Program

Our Genuine Assurance Program (GAP) is designed to give you peace of mind by bridging the "GAP"s in your healthcare experience.  This program costs you LESS THAN $1.00 PER DAY

HOW WE HELP YOU:  We assist individuals and their caregivers with health-related issues and administrative red tape.  We help individuals who are stressed because of the difficulty in understanding how to navigate this complex system or because they are struggling to understand their condition and what it may mean to their lifestyle, their family, and their finances.

Nurse Advocate:

• Administrative Support
• Care Management Support
• Member Appeals

Complementary Solutions:

• Promoting Healthy Lifestyle Choices
• Integrative Medicine

MAKE BETTER HEALTH DECISIONS:   We are available to help you with questions such as:

• Claims and Billing - Resolve Billing Issues; Negotiate Medical Bills
• Benefits - Authorization Benefit Questions; Resolve Pharmacy Benefit Questions; Understand the Authorization Process; Understand Capitated Providers; Assist with Medicare Issues
• Appeals & Grievances - File Member Appeals & Grievances
• Care Coordination - Coordinate Discharge Planning & Transition of Care; Care Manage a Loved One; Manage Elder Care Needs

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Services Included: Administrative Support, Care Management Support, Member Appeal Support, Simplifying the Complex, Coaching on Better Healthcare Decisions, Providing Resources & Research

Services Excluded: Making Your Decisions, In-Person Services, Determining a Medical Diagnosis, Providing Home Care or Skilled Nursing Services, Giving Financial Advice, Accepting Power of Attorney (Healthcare or Legal) 

GAP Clients receive future discounts on nurse advocacy services - Please ask for Details